Privacy Policy for MyCallers.in and MyCallers App

Effective Date: [Date]

Introduction

Welcome to MyCallers, we are dedicated to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application. By using MyCallers, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

1.1 Personal Information We may collect the following personal information:

• Contact Information: Name, phone number, email address.
• User Profile Information: Profile picture, status messages, and other details you provide.
• Device Information: Device type, operating system, unique device identifiers, mobile network information, and hardware settings.
• Usage Data: Information about how you use the app, including features used, settings, and interactions.

1.2 Call and Message Data We may collect information related to your calls and messages, such as:

• Call Logs: Details of incoming, outgoing, and missed calls, including caller ID, phone numbers, timestamps, and call duration.
• Message Logs: Details of sent and received messages, including phone numbers and timestamps.

1.3 Location Information With your permission, we may collect and process information about your location to provide location-based services.

1.4 Contacts We may access and store your contact list to enhance the app’s functionality, such as identifying and displaying caller IDs.

1.5 Cookies and Tracking Technologies We use cookies and similar tracking technologies to collect information about your interactions with our app and website.

2. How We Use Your Information

We use the information we collect for various purposes, including:

• To Provide and Improve Services: Deliver, maintain, and enhance the functionality of the app.
• Identification and Authentication: Identify users and manage user accounts.
• Communication: Respond to your inquiries, provide customer support, and send you updates and information.
• Analytics: Conduct data analysis to understand how our services are used and improve user experience.
• Security: Protect our users, prevent fraud, and maintain a safe and secure environment.
• Personalization: Customize your experience by showing content relevant to you.
• Advertising: Provide personalized advertisements based on your interests. We may use any of the information collected, as set out above, to provide You with location and interest based advertising, marketing messaging, information and services. We may also use the collected information to measure the performance of our advertising and marketing services.

3. Sharing Your Information

We do not sell or rent your personal information to third parties. We may share your information with:

• Service Providers: Third-party vendors, consultants, and service providers who perform services on our behalf.
• Affiliates: Our affiliates and subsidiaries for purposes consistent with this Privacy Policy.
• Legal Requirements: If required by law or in response to a valid request from law enforcement or other authorities.
• Business Transfers: In connection with any merger, sale of assets, financing, or acquisition of all or a portion of our business. Enable You to use and share Your information in connection with Your registration, login or other use of third party services e.g. payment service providers, online services, social networking sites and other third party API’s; 

4. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, firewalls, and secure access controls.

MyCallers ensures your personal information remains in India and takes extensive measures to protect it from misuse, loss, and unauthorized access. The data is stored on secured servers and protected by secure networks, accessible only to a limited number of authorized personnel. Despite these precautions, complete security over the Internet or electronic storage cannot be guaranteed.

5. Your Choices

You have control over your personal data and can manage your information in the following ways:

• Account Settings: Update your profile and preferences through the app settings.
• Access and Correction: Request access to your personal data and correct any inaccuracies.
• Opt-Out: Opt-out of receiving promotional communications from us by following the unsubscribe instructions in those messages or by contacting us directly.
• Un listing: If a user disables the Enhanced Search Functionality, their contact information will no longer be searchable in the MyCallers database. Individuals who do not want their names and phone numbers available through search functionalities can opt-out by notifying MyCallers via its website or contact details. MyCallers will retain and process the personal information necessary to honor these opt-out requests.
• Location Services: Adjust your device settings to control the sharing of your location information.

6. Data Retention

We retain your personal data for as long as necessary to provide you with our services or as required by law. When your data is no longer needed, we will securely delete or anonymize it.

7. Children's Privacy

Our services are not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it.

8. International Data Transfers

Your information may be transferred to, stored, and processed in countries other than your own. We will take appropriate steps to ensure that your personal data receives an adequate level of protection in the jurisdictions in which we process it.

9. Third-Party Links

Our app and website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to read the privacy policies of any third-party websites you visit.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date." You are advised to review this Privacy Policy periodically for any changes.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

 support@mycallers.in

Thank you for using MyCallers. We are committed to protecting your privacy and ensuring a safe and enjoyable experience for all users.